Terms of Service

Article 1: Purpose

The purpose of these general conditions of use is to define the terms and conditions for making the site available www.laflanelle.fr, online store of fabrics, accessories and haberdashery, of the Laflanelle company and the conditions of use of the Service by the Internet user.

These general conditions of use are subject to change without notice, requiring the Internet user to read it on each new visit. Only the version in force at the time of the visit is applicable. The continuation of the navigation on this website then irrevocably expresses their full and complete acceptance by the Internet user.

Article 2: Legal Notice


The website https://www.laflanelle.fr is the property of the company Laflanelle, Société par Actions Simplifiée Unipersonnelle with a share capital of 10,000 euros, registered in the Trade and Companies Register of Le Mans under number SIREN 849 755 848 and whose registered office is located at 11 rue Ouvrard de Lignières in Saint Saturnin (72) in France.

SIRET: 849 755 848 00017

Intra-community VAT: FR 80 849 755 848
EORI: FR 849 755 848 00017
APE code: 4641Z - Wholesale trade (intercompany trade) of textiles

Telephone: +33 (0) 984 320 212

Email: contact@laflanelle.fr
Director of Publication: Lionel Rousseau as President of the SASU Laflanelle.


Company: OVH
Web address: www.ovh.com
Postal address : 2 rue kellermann - BP 80157 - 59053 Roubaix Cedex 1 - France
Telephone: +33 (0)820 320 363
Email: support@ovh.com

Article 3: Access to the Laflanelle.fr website

Laflanelle and its host implement IT and technical solutions to allow access to the website 24 hours a day, 7 days a week. However, due to maintenance, content updates or any other operation necessary for the proper functioning of the website, access to the latter may be suspended, limited or interrupted without prior notice to the user. 'user.

The Laflanelle company implements computer cyber-security devices to fight against all forms of cyber-attacks or cyber-fraud in order to maintain continuity of access and ensure the protection of Internet users browsing and using the Laflanelle.fr website. These devices are subject to frequent updates and are subject to continuous monitoring and surveillance.

The Internet user undertakes not to perpetrate malicious acts (computer intrusion, cyber attacks, propagation of viruses and malware, alteration of the pages of the site, etc.) which may affect the proper functioning of the Laflanelle.fr website . Laflanelle reserves the right to take legal action against any Internet user who interferes with the proper functioning of the Lafalanelle.fr website.

Article 4: Personal data

The Laflanelle company is actively committed to respecting and securing the data of its customers and visitors throughout the sales process and visits to the Laflanelle.fr website. Laflanelle also undertakes that the collection and processing of this information is carried out in accordance with the GDPR, the General Regulations on the Protection of Personal Data. The use of personal data related to the identity, physical and electronic addresses and telephone numbers of its customers is exclusively internal and is only kept for the sole purpose of enabling sales and deliveries of the items offered. . At no time does Laflanelle share, exchange or sell this information to third parties. All of the data requested during registration or during the ordering process is the minimum required to allow the proper conduct of the sale and deliveries.

The sole purpose of using cookies on the laflanelle.fr website is to make navigation easier for visitors by allowing them to update their baskets, to be recognized during their visits and to secure your connection.

This website was developed using PrestaShop software and only uses the https encrypted security protocol to protect browsing from the visitor in its most current versions (TLS v1.2 & v1.3). The SSL certificate which allows the encryption of data exchanges was issued by the company CloudFlare Inc (ECC CA-2 - certified by DigiCert) and is used in particular to secure data transfers, connection information, such as user names and passwords as well as access to banking transactions. Please note that for optimum security, financial transactions (purchases) carried out using this site are fully supported by a world-renowned payment intermediary (Paypal & Braintree) which ensures payment security. At no time do we have knowledge of your banking information and no banking data is stored on this site. Access to all the personal data we store to track your purchases can be found in your personal space</ a> or is available on request at contact@laflanelle.fr. The Laflanelle company is at the disposal of its customers for any request, modification and deletion of information concerning them. All protective measures have therefore been put in place to ensure that you use this site in complete safety. The latter is therefore rated A+ in the SSL Server Test of the company Qualys SSL Labs.

Article 5: Responsibilities

The Laflanelle company cannot be held responsible for any direct or indirect damage and prejudice whatsoever, whether commercial, moral or financial and which would have originated from the use of the Laflanelle.fr site or through its content through a visit or connection or in the event of modification, suspension or partial or complete discontinuance of said site.

The Laflanelle company cannot be held responsible for the difficulties encountered by the Internet network, the networks to which the Laflanelle.fr website is connected and those on which the Internet user is connected, the times and restrictions of access to the latter, the reliability of computer transmissions and any hardware and software failure of all computer infrastructures that Laflanelle does not own.

Although all cyber-protection measures are implemented on the IT infrastructure of the Laflanelle.fr website, the Internet user, for his own protection, must protect himself with anti-virus, anti-malware and by all appropriate and sufficient computer security measures to avoid any attack on the Laflanelle.fr site and to protect itself from any viral contamination and malware from this same site, the Laflanelle company disclaiming all liability in the event of non-compliance of these provisions by the Internet user.

Article 6: Hypertext links

The Laflanelle company offers hypertext links to websites published and/or managed by third parties and recommends that the Internet user ensure the content of the general conditions of use of all the sites visited through them and in the Insofar as no control is exercised over these external resources, the Internet user acknowledges that the Laflanelle company assumes no responsibility relating to the provision of these resources, and cannot be held responsible for their content. Similarly, when the Internet user accesses the Laflanelle.fr site via an external hypertext link from a third-party site, the Laflanelle company cannot be held responsible for the general terms and conditions of use of this third-party site. provenance.

Article 7: Intellectual Property

Any reproduction, adaptation, partial or total representation of the graphic, photographic, video and textual content of the Laflanelle.fr website by any means whatsoever without the prior authorization of the Laflanelle company is prohibited, these contents are protected by the laws in force with regard to intellectual property.

Article 8: Consent

Browsing on the Laflanelle.fr site implies acceptance of the General Conditions of Use. In accordance with the GDPR provisions, the acceptance of the use of Cookies has a duration of 13 months.

Article 9: Applicable law & Competent jurisdiction

These General Conditions of Use are subject to French law.

For any complaint, the Internet user is invited to contact the Laflanelle company by telephone at +33 (0) 984 320 212 or by email at 'address contact@laflanelle.fr </span >
Any dispute must first be submitted in writing to: Laflanelle SASU, 11 rue Ouvrard de Lignières, 72650 St Saturnin, France.

In the event of a dispute, the French courts on which the head office of the Laflanelle company depends will have sole jurisdiction.

Information on online dispute resolution pursuant to Art. 14 par. 1 ODR (Online Dispute Resolution): The European Commission allows consumers to resolve disputes online on one of its platforms, in accordance with art. 14 par. 1 of the RLL. The Platform acts as a site where consumers can try to settle disputes arising out of court when purchasing goods or services online.