INFORMATION : Nos bureaux sont fermés du 23 février au 1er mars 2024. Les expéditions reprendront à partir du 2 mars 2024.

Secure Payment

The Laflanelle.fr website offers several secure payment methods.

Credit card payment through Braintree, a division of Paypal

Payment by Paypal account via Paypal, online payment service

Bank transfer using the bank details of Laflanelle: IBAN FR76 1790 6001 1296 3949 8563 204 - BIC AGRIFRPP879 - Bank: Crédit Agricole de l'Anjou et du Maine, 48 place de la République, 72000 Le Mans - France - Tel. +33 243 392 430

At no time does the Laflanelle company have knowledge of your bank details and therefore does not store any of these data. Payments by credit card and Paypal are fully managed by Paypal and its Braintree division, which ensure a very high level of security, with all payment operations based on an encrypted exchange protocol.

The Paypal company returns after a short delay the validation of the payment, generally less than half a day, in the case of a bank transfer, this validation can take up to 3 working days. The shipment of the order only occurs after this validation.

In the event of a payment failure, the order is placed on hold until full payment by one of the other payment methods offered. The Laflanelle company reserves the right to cancel an order that has not been paid for within 5 working days and retains ownership of the items until full payment has been received. In the case of an incomplete payment, the order is placed on hold until the payment of the complement. If this payment is not made within 5 working days, Laflanelle is authorized to cancel the order and refund the amount paid.

Once the order has been validated and the entire order has been paid for, the invoice is then available in the buyer's personal space in the form of a PDF file. The invoice includes all the items and their price, the amount of any reductions, the statement of applicable taxes and the amount of shipping costs.